Privacy Policy

A Legal Disclaimer

1. Introduction

AIM Freight Limited ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Data Controller

AIM Freight Limited is the data controller for the purposes of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.

3. Information We Collect

We may collect the following types of personal data:

Identity Data: Name, title, date of birth, and gender.
Contact Data: Address, email address, and phone numbers.
Financial Data: Bank account and payment details.
Transaction Data: Details of services you have purchased from us.
Technical Data: IP address, browser type, and operating system.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us.

4. How We Collect Your Data

We collect data through:

Direct interactions: When you provide your details via our website, email, phone, or in person.
Automated technologies: When you interact with our website, we collect data using cookies and similar technologies.
Third parties: We may receive data from third parties, such as analytics providers, payment processors, or credit reference agencies.

5. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our services.
To process and deliver your orders.
To communicate with you, including sending updates and marketing messages.
To comply with legal obligations.
To improve our website and services through analytics.

6. Legal Basis for Processing

We rely on the following legal grounds for processing your personal data:

Consent: When you provide your explicit consent for specific uses.
Contractual Necessity: To fulfil a contract with you or take steps at your request before entering into a contract.
Legal Obligation: To comply with a legal or regulatory obligation.
Legitimate Interests: For purposes necessary for our legitimate business interests, provided they do not override your rights.

7. Sharing Your Data

We may share your personal data with:

Service providers who assist in delivering our services.
Regulatory authorities, where required by law.
Third parties in connection with a business transfer or restructuring.

We do not sell your personal data to third parties.

8. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or equivalent mechanisms.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

10. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, or reporting requirements.

11. Your Rights

Under the UK GDPR, you have the following rights:

Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, where applicable.
Restriction: Request restriction of processing of your personal data.
Data Portability: Request transfer of your personal data to you or another party.
Object: Object to the processing of your data, particularly for direct marketing.

To exercise your rights, please contact us using the details provided below.

12. Cookies

Our website uses cookies to enhance user experience. For detailed information on the cookies we use and how you can manage them, please see our Cookie Policy.

13. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email.

14. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us